At Legesta, we strive to provide high-quality products and exceptional service to our customers. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive return and refund policy.
Returns
We offer a 26-day return policy for all our products. If you are not completely satisfied with your purchase, you may return it within 26 days of the delivery date. To initiate a return, please contact our support team via email at [email protected]. They will guide you through the return process and provide you with further instructions.
Refunds
Once your return is received and inspected, we will process your refund. Please note that refunds may take up to 6-8 days to be processed and credited back to the original payment method used for the purchase. We appreciate your patience during this period.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our support team immediately at [email protected]. We will assist you in resolving the issue by either arranging a replacement or issuing a refund, depending on your preference and the availability of the product.
Cancellations
If you wish to cancel an order, please contact our support team as soon as possible via email at [email protected]. We will do our best to accommodate your request, provided the order has not already been shipped.
International Returns
For international returns, please reach out to our support team at [email protected]. They will guide you through the return process and provide you with the necessary information and instructions to complete the return successfully.
Final Sale Items
Please note that certain items may be marked as “Final Sale,” indicating that they cannot be returned or refunded. We advise reviewing the product description or contacting our support team prior to purchasing any final sale items to avoid any inconvenience.
Contact Us
If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact our support team. You can reach us via email at [email protected]. We are here to assist you and ensure your satisfaction.